Hello! Please read the below before you contact our support desk.

Get in touch! We’re here to quickly provide you with the info and services you need & answer any question you may have.

Our customer service hours are Monday - Friday from 10 am - 5 pm EST. Once your ticket has been created, one of our staff will reply to your message within 24 - 48 hours during the above hours.

For specific order questions, please include your order number which you would have received by email.

Please note, if it's a shipping related question please read our shipping times and FAQ pages

Please be patient and we'll get back to you as soon as possible :)

Your friends,

Koconnani